How AI could change your contact centre - the latest blog from Puzzel

Thomas Rødseth at Puzzel looks at how, why and where to start with AI

Reducing costs in the contact centre, by Puzzel

Seven reasons why it pays to invest in cloud-based technology in contact ce...

The future of humans in contact centres, by Puzzel

Thomas Rødseth at Puzzel looks at the pros and cons of bots, artificial int...

Puzzel appoints new General Manager for Bulgaria and Director of Central and Eastern Europe, supporting growth plans

Latest appointment consolidates Puzzel’s position to offer unified contact ...


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