News By CALLCENTRESOFTWARE

10 Tips for keeping loyal customers on side, from Puzzel

Loyal customers are golden but once you’ve found them, how do you keep them?

The future of voice – a six step survival guide for contact centers, from Teleopti

According to Annika Edberg at Teleopti, voice is no longer the endangered s...

8 Ways to make homeworking a successful option for your contact centre, from Puzzel

Colin Hay at Puzzel argues the case for a flexible approach to resources an...

Raising the status of outbound dialling in contact centres – a two-point plan from Puzzel

Outbound dialling sometimes has a dubious reputation but used properly, is ...

Puzzel expands into Finland with a new office in Helsinki

Puzzel (formerly Intelecom’s contact centre division) opens its first offic...


1

Processing...Please Wait.