News By CUSTOMERSERVICES

Puzzel ramps up outbound dialler functionality

Latest release of cloud contact centre solution helps companies to manage s...

The future of humans in contact centres, by Puzzel

Thomas Rødseth at Puzzel looks at the pros and cons of bots, artificial int...

Puzzel appoints new General Manager for Bulgaria and Director of Central and Eastern Europe, supporting growth plans

Latest appointment consolidates Puzzel’s position to offer unified contact ...

Rentalcars.com uses Teleopti technology to support a diverse contact centre workforce of 80 nationalities and 40 languages

World’s largest online car rental service uses Teleopti’s strategic Workfor...


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