News By WORKFORCEMANAGEMENT

The future of voice – a six step survival guide for contact centers, from Teleopti

According to Annika Edberg at Teleopti, voice is no longer the endangered s...

The Magnificent Seven – A review of Workforce Management in 2017 by Teleopti

Olle Düring, CEO Teleopti, looks back at an exciting year with a round-up o...

The Global Maritime Industry Faces Five Critical Issues – It’s Time to Think Big, says Dynama

Donald Anderson, senior advisor at Dynama outlines the five major benefits ...

Dynama publishes new White Paper: Scheduling in Dynamic Environments

Dynama, a leading provider of workforce deployment and resource optimisatio...

Dynama’s enterprise resource planning and workforce optimisation software now available on G-Cloud 9

Dynama’s technology enables public sector and defence organisations to opti...

Dynama publishes new White Paper: Enhancing Effective Staff Engagement

Dynama announces publication of its new White Paper for HR, recruitment and...

Allocate Software extends capabilities of OffshoreSuite with launch of new Notification System

This latest innovation highlights Allocate’s commitment to continue develop...

Rentalcars.com uses Teleopti technology to support a diverse contact centre workforce of 80 nationalities and 40 languages

World’s largest online car rental service uses Teleopti’s strategic Workfor...


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